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Exchange & Returns Policy

Exchange and Return Policy

Timeframe:

Items can be returned or exchanged within 14 days of purchase.

Condition of Items:
  • Items must be returned in their original condition with tags attached.

  • Items should be unworn, unwashed, and free from damage or alterations.

Proof of Purchase:

A valid receipt or proof of purchase is required for all returns and exchanges.

Exchange vs. Refund:

We offer exchanges or store credit for returned items. Cash refunds are not available.

Exclusions:

Certain items are non-returnable and non-exchangeable, including clearance and final sale items.

Process:
  • To initiate a return or exchange, please contact our customer service team at or +923007166601.
  • Follow the instructions provided for returning the items to our warehouse.
Customer Responsibilities:

Customers are responsible for covering the return shipping costs unless the item received was incorrect or defective

Defective Items:

For items with manufacturing defects, we offer a refund, exchange, or repair. Please contact customer service for assistance.

Legal Compliance:

Our policy complies with relevant consumer protection laws and regulations in Pakistan.

Display:

This policy is prominently displayed in our store and on our website for your convenience.

Additional Infromation

Shipping Costs for Returns and Exchanges:
  • If you wish to return or exchange an item, you will need to pay the shipping costs.
  • If you receive a different product or size from what you ordered, the company will bear the shipping cost.
Order Tracking:

When your order leaves our warehouse, we will send you an email or SMS with the courier information and tracking details.

By shopping with us, you agree to the terms outlined in this Exchange & Return Policy. If you have any questions or need further assistance, please contact our customer service team at .

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