Shipping Policy
Shipping Costs:
Customers will pay the shipping cost if the order total is below PKR 3,000.
Delivery Time:
- Orders typically take 3 to 5 working days to be delivered.
- During sale periods, delivery may take 5 to 7 working days due to high demand.
Shipping Coverage:
We offer shipping services all over Pakistan.
Exchange & Return Policy:
- If a customer wishes to exchange or return an item, they will be responsible for the shipping charges.
- If the customer receives an incorrect product or size, the company will bear the shipping cost.
Order Tracking:
Once your order leaves our warehouse, you will receive an email or SMS with the courier information and tracking details.
Contact Us
If you have any question, please contact our customer service team at support@hopefell.com or +923007166601.